Last Updated: September 3, 2026
Effective Date: September 3, 2026
Welcome to the website of Navinno Lotus, Ltd. ("Navinno Lotus," "we," "us," or "our"). By accessing or using this website (the "Site") or engaging any of our services, you agree to these Terms of Service ("Terms"). If you do not agree, please do not use the Site or our services.
"Active Client" means a Client with a current, unexpired engagement agreement for any of our services.
"Advising Services" means Priority On-Call Advisory, Async Soundboarding & Advising, Active Client Retainers, and Project-Based & Onsite Advisory, collectively, along with any other advisory service we may offer from time to time.
"Applicant" means any person who submits a paid application for Advising Services or the Lotus List.
"Client" means any person or entity who has entered into a written engagement agreement for Advising Services with us.
"Lotus List" means our curated, vetted, publicly listed referral network of professional service providers.
"Lotus List Member" means an individual or business accepted onto the Lotus List.
We offer, among other things:
Active Client Retainers: retainer-based access to Bespoke Add-On Services.
Async Soundboarding & Advising: asynchronous guidance delivered via text or voice notes, structured as a retainer engagement.
Bespoke Add-On Services: executable deliverables available to active Clients on request, outside standard advising (see Section 6).
Priority On-Call Advisory: high-touch, rapid-response advising covering both Strategic Advising and Strategic Living Advising , structured as a retainer engagement.
Project-Based & Onsite Advisory: project-based or onsite advisory engagements for organizations, billed per project scope.
The Lotus List: a curated, vetted, publicly listed referral network of professional service providers.
Nothing on this Site constitutes a binding offer of services, a Client engagement, or professional advice. Any Advising Services engagement or Lotus List membership is governed separately by a distinct written agreement between us and the Applicant or Client.
Our services may not be available in all regions, at our discretion. Outside of the United States, we offer our services on a business-to-business (B2B) basis only. Specific regional or eligibility requirements applicable to your application will be presented as part of the application process.
Prospective Clients submit a paid application.
Applicants who pass the initial review are invited to a complimentary discovery call.
If both parties agree to proceed, a written engagement agreement is drafted, setting out the specific terms of the engagement.
Submitting an application and fee does not guarantee an invitation to a discovery call or a subsequent engagement.
We are not able to guarantee an individualized response to every applicant who is not selected to proceed.
New Clients: engagements begin with a minimum 12-month term, divided into an Initial Term of 3 months and a Continuing Term of the remaining 9 months. A Client may choose not to continue past the Initial Term without penalty.
Returning or Continuing Clients: clients renewing or continuing an engagement receive a full 12-month term, without a separate Initial Term.
If a Client renews within 60 days of their prior term's end date, they retain matched pricing and terms for the renewed 12-month term. Renewals outside this window are subject to then-current pricing and terms.
Fees may be paid monthly, quarterly, biannually, or annually, regardless of the total engagement term length. Bundled or longer-interval payment plans may receive an automatic discount.
Specific fees, deliverables, and scope for a given engagement are set out in the Client's individual written agreement, not on this Site.
Active Clients may request bespoke, executable deliverables outside the scope of standard advising, made available on an as-needed basis.
Add-on requests require a separate paid application for bespoke services, potentially leading to a discovery call focused on the specific request.
Add-on services are not guaranteed, are subject to our availability and current schedule, and are governed by their own separate written agreement.
Admission requires a paid application, which includes an application/vetting fee. The application and fee do not guarantee an invitation to a discovery call, acceptance onto the Lotus List, or any other outcome. Acceptance is at our sole discretion.
If accepted, the application fee (including the amount of any waived or discounted application fee) is credited toward the Lotus List Member's first annual membership fee.
Lotus List membership is annual (12 months) from the date of acceptance.
The Lotus List is a public-facing directory presented on this Site. We may also compile Lotus List information into periodic (e.g., quarterly) PDF versions, feature Members in social media posts (including LinkedIn), our dedicated Lotus List newsletter, and our other newsletters; and conduct featured spotlights or interviews (in any format or medium) with Members from time to time. Members may decline to participate in any spotlight or interview. By accepting membership, Members consent to this scope of publication and distribution.
A Lotus List Member may request removal from the List at any time. We generally do not provide refunds; any exception is solely at our discretion.
Lotus List Members may request an update to their listing information once per quarter at no additional cost. Requests beyond this frequency may incur a fee, as set out in the Member's agreement.
Lotus List Members are solely responsible for having the necessary rights to any content, images, or photos they submit for use in their listing.
We reserve the right to make minor edits (e.g., formatting or consistency corrections) to submitted listing content.
We reserve the right to remove a listing at our discretion, including for cause. We generally do not provide refunds in this circumstance; any exception is solely at our discretion.
We do not share Applicant or Client contact information with Lotus List Members without consent. We may, at our discretion, share a Lotus List Member's information with an Applicant or Client who is not the right fit for our direct services, so they may reach out directly. Because the Lotus List is a public directory, information a Member has designated for public listing is accessible to any visitor to the Site.
From time to time, we may offer promotional terms (such as a limited-time fee waiver for a specific audience or number of applicants). Promotional offers are limited, offered at our discretion, subject to availability at the time of application, and do not affect the vetting process or guarantee acceptance.
All content on this Site, including text, graphics, logos, and design elements, is owned by us or licensed for our use, and is protected by applicable copyright and trademark laws. You may view Site content for personal, non-commercial purposes only. All other rights are reserved.
This Site uses a third-party form provider to collect inquiries, applications, and contact information. Submissions through these forms are subject to that provider's own terms of service and privacy practices, in addition to these Terms.
Where a form includes payment collection, that payment is processed by a third-party payment processor. We do not directly receive, store, or process your payment card information; the payment processor handles that data subject to its own terms and security standards. Use of any payment feature on this Site also constitutes agreement to that processor's applicable terms.
Submitting a form, application, or inquiry (including any associated payment) does not guarantee a Client engagement, a Lotus List discovery call or acceptance, response within any particular timeframe, or acceptance into any program or service. Any resulting engagement is governed separately by a distinct written agreement.
This Site may contain links to third-party websites or platforms, and may embed third-party tools for forms, payment, or analytics. These links and embedded tools are provided for convenience and functionality. We are not responsible for the content, accuracy, security, or practices of any linked or embedded third-party service.
The Site and all content are provided "as is" and "as available," without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. While we strive for accuracy, we make no guarantees regarding the completeness or timeliness of Site content, which may become outdated without notice.
To the extent permitted by law, we are not liable for:
Errors, omissions, or inaccuracies in Site content
Technical issues, service interruptions, or data loss related to Site hosting or any third-party form, payment, or analytics tool
Any decisions made based on general information presented on the Site
Disputes arising from payment processing handled by a third-party processor
The quality, performance, or outcome of services provided by any Lotus List Member, or the relationship between any Client and Lotus List Member
These Terms are governed by the laws of the State of Ohio, United States, without regard to its conflict-of-law principles. Any disputes arising from use of this Site shall be subject to the exclusive jurisdiction of the state and federal courts located in Ohio.
We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
Questions about these Terms may be directed to: legal@navinnolotus.com